Employment

Seattle Symphony employs a talented and dedicated administrative staff.

We only accept applications for open positions as listed below.

Annual Fund Advocates
Benaroya Hall Usher
Controller
Marketing Coordinator
Ticket Services Representative (Part Time)

Annual Fund Advocates

Position Overview: Position Overview: Is a fun and flexible, part-time job music to your ears? We're looking for passionate and articulate arts lovers to be part of our team! Join our Tele-fundraising firm, DCM, in launching Seattle Symphony’s 2008-2009 Annual Fund Campaign. Work 16-24 hrs/wk in a fun, supportive atmosphere! Benaroya Hall location. Days, eves, wknds, some ams.

Reports to: DCM Telefunding Manager

Supervises: N/A

Primary Responsibilities:

• Solicit donations via our Tele-fundraising program
• Act as a frontline interface with Symphony donors and prospects

Qualifications:

• Exceptional customer service skills, anticipate donors needs and exhibit professionalism
• The ability to articulate the Symphony’s needs and mission clearly and concisely
• Ability to work within a team framework is imperative
• Willingness to work flexible hours, both weekdays and weekends
• Sense of humor is valuable

Apply to: Kristina Brown, DCM Campaign Manager, 206-215-4718.

Position: PT; $8.00 per hour PLUS commission/cash and incentive bonuses/free tickets

Benaroya Hall Usher

Position Overview: This position will exhibit superior customer service, serve as principal, front-line contact person for all events, and uphold Benaroya Hall core values: passion for excellence, creativity, stewardship of symphonic music and respectful communication.

New hire orientation will be in August and first shifts will be in September 2008.

Reports to: House Manager

Supervises: N/A

Primary Responsibilities:

• Supports all events at Benaroya Hall as customer service ambassador
• Tear tickets, hand out event materials, directs to seating location and assists in locating services
• Work at any of the assigned work-stations, including coatcheck and Soundlock
• Operate a 2-way radio and wear a headset when using
• Assist with event set-up/tear-down needs

Qualifications:

• Exceptional customer service skills, anticipate guest needs and exhibit professionalism, both verbal skill and appearance
• Ability to work within a team framework is imperative
• Willingness to work flexible hours, both weekdays and weekends
• A jacket and vest will be provided by Benaroya Hall. Additional dress code requirement will apply
• Adaptable to different types of events, people
• Able to stand for extended periods of time
• Must be able to walk up and down stairs, lift up to 30 lbs and arrive on time
• Sense of humor is valuable

Apply to: Please send your resume and cover letter to jobs@seattlesymphony.org or fax to (206) 215-4801.

Position: PT; $8.33 per hour

Controller

Position Overview: Responsible for daily operations of the Benaroya Hall accounting department.

Reports to: Chief Financial Officer

Primary Responsibilities:

• Preparation of financial statements, audits & non profit GAAP.
• Daily operations of the Benaroya Hall accounting department.

Qualifications:

• Must have experience with financial statement preparation, audits and non profit GAAP.
• Experience with MIP and/or Paychex a plus.

Apply to: Please send cover letter, resume and salary requirements to lisa.yamilkoski@seattlesymphony.org

Position: Full Time Exempt

Marketing Coordinator

Position Overview: This exempt, full-time position is responsible for assisting the Vice President of Marketing & Audience Development and Marketing Manager by assisting, organizing and implementing various aspects of subscription and single ticket sales for the Seattle Symphony, as well as tracking department expenses of the Audience Development department. The position reports to the Marketing Manager and works closely with the Director of Education, the Teleservices Manager and all Symphony departments to ensure the achievement of subscription and single ticket revenue goals.

Reports to: Marketing Manager

Supervises: N/A

Primary Responsibilities:

• Works closely with the VP of Marketing and Audience Development and Marketing Manager in updating the departmental budget, tracking expenses, coding and submitting invoices to accounting, running budget reports and helping to analyze revenue nets per concert and per series.
• Assists the Marketing Manager in developing campaign materials, and helps to keep all collateral materials on a tight production schedule by updating the Marketing Calendar, tracking projects and helping to assure materials are stored and distributed.
• Coordinates the entire Family Concerts Subscription and Single Ticket Campaigns, as well as Soundbridge Marketing activities while working closely with the Director of Education and Education Coordinator.
• Coordinates and promotes Seattle Symphony’s Campus Club and Concierge programs to increase concert sales and audience growth.
• Coordinates and implements grassroots marketing campaigns, which include poster distribution; managing temps to staff promotional events; delivering brochures to racks around the region; and securing space and representing Seattle Symphony at relevant city events.
• Works with outside vendors in order to maximize Seattle Symphony exposure in the community by placing material in outside venues and business.
• Coordinates archive and media tear sheet files for the all Marketing campaigns

Qualifications:

• College degree required.
• Three to five years of Orchestra or non-profit marketing experience, in a high volume marketing and ticket sales environment required.
• Excellent writing, editing, organizational and interpersonal skills, as well as leadership and analytical skills are required.
• The ability to manage a multitude of projects and expertise in the creation of effective, successful marketing plans is necessary.

Apply to: jobs@seattlesymphony.org or fax to (206) 215-4701

Position: Full Time

Ticket Services Representative (Part Time)

Position Overview: This position supports the various aspects of Seattle Symphony and Benaroya Hall ticketing processing and procedures.

Reports to: Ticket Services Manager

Supervises: N/A

Primary Responsibilities:

• Process subscription and single ticket purchases and exchanges in person, by phone, mail, internet and fax in a helpful, friendly and accurate manner
• Be aware of and provide current information to all patrons in a proactive manner for all Seattle Symphony and Benaroya Hall events
• Support Seattle Symphony customer service policies by solving patron problems and special needs in a courteous and diplomatic manner
• Staff day of show concert box offices as needed including ticket sales, will-call, receipt of donated tickets and provide lost ticket passes
• Responsible for accurate sales reconciliation
• Participate in all training sessions in a positive, willing and thoughtful manner
• Other duties as per the attached addendum and as assigned

Qualifications:

• Available to work evenings and weekends
• Strong communication and interpersonal skills, the ability to prioritize, and the desire to work in a fast paced environment
• Ability to complete all tasks on schedule, thoroughly and accurately
• Excellent customer service skills required
• Computer experience in Microsoft Word, Excel, Tessitura and TicketMaster desired
• Willing to work flexible hours
• Previous ticket office experience a plus

Apply to: jobs@seattlesymphony.org or fax to (206) 215-4701

Position: PT; Hourly

Seattle Symphony is an Equal Opportunity Employer.